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Privacy Policy

Last updated 6 August 2026.

Who we are

Lock Tronic X — Auto Key Coding & Locksmith ("we", "us") operates this website and provides auto key coding, locksmith and security services from 98 3rd Avenue, Bredell AH, Kempton Park, 1619, South Africa.

Responsible person for information queries: Jurgens Holtzhausen. Lock Tronic X — Auto Key Coding & Locksmith, 98 3rd Avenue, Bredell AH, Kempton Park, 1619, South Africa. Email jurgens@locktronic.co.za or call 083 227 1625.

What we collect

Contact form and booking form: your name, phone number, email address, vehicle or property details, service address and the message you write.

Technical data: pages viewed, device type and approximate location derived from your IP address, collected by our analytics tooling.

We do not collect payment card details on this website and we do not knowingly collect information from children.

Why we use it

To respond to your enquiry, quote your job, dispatch a technician and keep a record of work performed.

To contact you about your booking by phone, WhatsApp or email.

To improve the website and understand which services visitors need most.

We never sell your personal information and we do not share it for third-party marketing.

Who we share it with

Our hosting and database provider, which stores booking and enquiry records securely on our behalf.

Our analytics provider, which receives anonymised usage events only.

Law enforcement or regulators where we are legally obliged to disclose.

How long we keep it

Booking and job records are kept for five years for warranty, insurance and tax purposes. General enquiries that do not become jobs are deleted within 12 months.

Your rights

You may ask us what personal information we hold about you, request that it be corrected or deleted, object to its processing, or withdraw consent to marketing at any time.

Send any request to jurgens@locktronic.co.za and we will respond within 30 days.

Security

Data is transmitted over HTTPS and stored in an access-controlled database. Administrative access is restricted to named accounts and protected by authentication.