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POPIA Compliance

Last updated 6 August 2026.

Our commitment

We process personal information in line with the Protection of Personal Information Act, 4 of 2013 (POPIA) and the eight conditions for lawful processing it sets out.

Information Officer

Jurgens Holtzhausen acts as our Information Officer. Lock Tronic X — Auto Key Coding & Locksmith, 98 3rd Avenue, Bredell AH, Kempton Park, 1619, South Africa. Email jurgens@locktronic.co.za or call 083 227 1625.

Lawful basis for processing

Performance of a contract: we need your contact and vehicle or property details to deliver the service you request.

Legitimate interest: keeping job records for warranty and dispute resolution.

Consent: optional marketing messages, which you may withdraw at any time.

Minimality and purpose limitation

We only ask for the information required to quote and complete your job. We do not repurpose it for anything you were not told about at the time of collection.

Your rights under POPIA

Access the personal information we hold about you.

Request correction or deletion of inaccurate, irrelevant, excessive or outdated information.

Object to processing on reasonable grounds.

Lodge a complaint with the Information Regulator (South Africa) if you believe we have not complied.

Information Regulator

Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg. Complaints: complaints.IR@justice.gov.za